About CiciVPN

CiciVPN
Service & Principles

A subscription service for everyday cross-border access, with clear details on route selection, device connections, and billing.

Cross-border access and multi-device connections

CiciVPN offers network acceleration subscriptions for users who need access to international websites, AI tools, or streaming services. International routes cover 110+ countries with 250+ routes. Windows, macOS, iOS, Android, and Linux are supported, with unlimited devices connected at the same time. Access to a specific service also depends on its regional rules, account status, and terms of use.

Choosing Routes and Troubleshooting

Choose a route based on the region of the service you want to access, then compare IEPL dedicated lines, relayed routes, and direct connections against your local network performance. Route labels are not a guarantee of speed. If you have connection issues, first check your subscription status and client settings, then try another route for comparison. If the issue persists, submit a support ticket through the user panel with the platform, route, and error details. Do not include your password or full subscription link.

Monthly subscription data resets each month on the activation date. Data packages remain available until used and never expire. Alipay, WeChat Pay, and USDT are accepted, and a 14-day refund policy is available. Check prices and data allowances on the Plans page, and see Getting Started for connection instructions.

Privacy Principles and Necessary Information

CiciVPN’s privacy principle is to keep no logs and minimize information collection to what is needed for accounts, subscription delivery, and support. No email address is required to create an account; a username and password are all you need. When submitting a support ticket, share only the information needed to troubleshoot the issue. See the Privacy Policy and Terms of Service for details on data handling and service terms.

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